From the almost clean room you have to make up yourself and beg for the amenities to do so (they are still hiding behind false claims of not cleaning or making up rooms on SarsCoV2) the partially working toilet that soon become the least of your worries when you realize the new owners (Eldorado) have closed dinning options, do not offer services poolside, do not open the pool bar, actually hide towels at the pool, have greatly reduced staff overall including an obvious reduction in security, and have just cut so much that they reduced the experience to the point it is beyond being ignored.

We certainly did not have a premium experience for the price we paid and will not be returning.While an excellent location this property that we have visited multiple times is deteriorating and suffering from an obvious lack of investment in maintenance, updating, staff, and services that resulted in changing from an overall good to excellent experience in the past to one of great disappointment and way too many excuses. Many of the casino machines were sticky from spilled drinks and the rooms and casino were saturated with cigarette smoke. We did have a view that would have been so much better with clean windows. There was no maid service and we had to reuse wet towels. The room was not very clean, the multiple heads shower was drippy and not functioning properly, there were not enough hooks to hang wet towels, the sinks were slow-draining/backing up, the vanity mirror was broken, and lighting and vanity height were not conducive to ladies morning beauty routine. The room furniture was showing lots of wear, the bed was uncomfortable, we could hear loud music half the night and it sounded like the guests above us were moving furniture. Although the staff was friendly enough and the food OK, the hotel and casino were freezing. To start, there was no valet parking which made finding a spot difficult. I booked a weekend trip at the Hardrock Biloxi for my husband’s 55th birthday and we were very disappointed. Finest Punta Cana By The Excellence Collection All Inclusive.Wyndham Grand Cancun All Inclusive Resort & Villas.Hotels near Mississippi Gulf Coast Fishing Charters.Hard Rock Hotel & Casino Biloxi Features.Hotels near Hard Rock Hotel & Casino Biloxi.

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